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Callivox brings every customer conversation — WhatsApp, Instagram, Facebook Messenger, Telegram, email and your own website — into one shared inbox. AI agents answer on your behalf when you want them to, hand over to a person when they should, and pick up the phone when a call comes in.

The Callivox inbox: conversation list, thread and contact details in one place.

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Start here

Create your account

Sign up, pick a plan and get your workspace ready in a few minutes.

Connect your first channel

Bring WhatsApp, Telegram, email or your website chat into the inbox.

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Explore Callivox

Inbox

Work conversations as a team — replies, assignment, folders, tags and canned responses.

Channels

Connect WhatsApp, Instagram, Facebook, Telegram, email and the website widget.

AI agents

Agents that reply to customers, and assist agents that help your team draft replies.

Voice agents

Agents that answer and place phone calls, with recordings and transcripts.

Billing and credits

How plans work, what a credit is, and exactly what spends one.

Campaigns

Send a message to a segment of your contacts and track what came back.

Contacts

The people behind your conversations — details, history, import and export.

Automations

Connect Callivox to your other tools with no-code flows.

MCP

Connect an AI assistant to your workspace so it can work with your data.

Settings

Users and roles, folders, routing rules, API keys and notifications.

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New to Callivox?

If you are not sure where to begin, read What is Callivox? for the short version, then How it works to see how the pieces fit together. Key terminology explains the words used throughout these docs.